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Acquire the skills you need to recruit, manage and supervise in today's changing workplace. Attain credits and certificates towards professional accreditation and recognition that will help you grow and thrive in your career. Discover the latest legal tools and best practices that will equip you to manage effectively. Maximize your training dollars and learn at your own pace through our cost-effective Mixed Media USB, Text Based USB and online options.


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The Program

Improve your problem solving
Create work team solutions for getting the job done
Problem solving skills are not just confined to how a responsibility or task is completed. Problem solving also means settling differences of opinion on how to implement new processes and procedures whether the infrastructure is present or not. Managers, supervisors and team leaders must find a method for working constructively with their teams to overcome the many obstacles that routinely affect the outcome of departmental objectives.

This management series consists of 6 individual skill courses designed to show your organization how to make your workplace operate more efficiently. Each of these 6 courses are certificate programs.



What You'll Learn


Acquire the skills to solve and manage differences

Identify the 3 methods to get at the root of the problem

Find out how provide constructive criticism without alienating employees

Acquire the skills to brainstorm and choose the ideal solution

Discover the steps for establishing criteria for team solutions

Learn the steps for bringing the work team to consensus on complex solutions



How to Buy

These stand-alone programs are available Online at $175 plus GST/HST each or all six (6) programs for $795 plus GST/HST. All program material and exam are provided online.

NOTE: Access to program material online and time limit to complete the program: Ninety (90) days from date of purchase. Average time for completion: 20 to 24 hours total (all six courses), including writing the open book exam.

Media: Online
Whole Focus Program
Negotiating Series
Employee Relations
Problem Solving
Customer Relations
Control Absenteeism
Policy Development


Important Info:
Self Study Option
This self study options contains the complete program material including the exam. Once you complete the program, submit the exam responses typed in hard copy, note or bullet form to IPM to become eligible for completion certificate.

NOTE: All orders processed within 5 business days of receipt of payment with order form.

 


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