Maximize your negotiation skills
Get what you need through win-win solutions
Most employees want to participate in decisions which affect them but few will readily accept decisions forced on them by others. To get the job done and maintain harmony, negotiation is the key. Managers, supervisors and team leaders negotiate on a daily basis. Setting objectives with employees, conducting performance appraisals, negotiating requests for pay and the negotiations which take place when new processes or procedures are implemented all require negotiation skills.

This management series consists of 6 individual skill courses designed to show your organization how to make your workplace operate more efficiently. Each of these 6 courses are certificate programs.

These stand-alone programs are available Online at $175 plus GST/HST each or all six (6) programs for $795 plus GST/HST. All program material and exam are provided online.

NOTE: Access to program material online and time limit to complete the program: Ninety (90) days from date of purchase. Average time for completion: 20 to 24 hours total (all six courses), including writing the open book exam.

Media: Online

Whole Focus Program

Negotiating Series

Employee Relations

Problem Solving

Customer Relations

Control Absenteeism

Policy Development

Important Info:
Self Study Option
This self study options contains the complete program material including the exam. Once you complete the program, submit the exam responses typed in hard copy, note or bullet form to IPM to become eligible for completion certificate.

NOTE: All orders processed within 5 business days of receipt of payment with order form.